Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with Billionaire Health Club. We are committed to delivering premium health and wellness products safely and efficiently.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During sales, holidays, or periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Europe: 8–20 business days

  • Rest of the World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping rates are calculated during checkout based on your location and selected shipping method.

Free shipping may be available during special promotions or on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active.

Multiple Packages

Because our products are sourced from different fulfillment centers, your order may arrive in multiple shipments. There are no additional shipping charges for separate deliveries.

Customs & Import Duties

International customers are responsible for any customs duties, import taxes, or fees charged by their country's customs authority. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. Billionaire Health Club is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through our Contact Us page or by email. We're happy to help.